Effective July 15, 2026
Support
Tell us what happened, when it happened, and which project was affected. Please do not email recordings, transcripts, passwords, secrets, or full payment-card details.
Product and account help
Email [email protected]. Include your account email, approximate time, browser, and project identifier if available. We aim to acknowledge ordinary support requests within two business days; this is a target, not a guaranteed service level.
Billing
Send receipt and account details to [email protected]. See our Refund and Cancellation Policy.
Privacy, abuse, and security
- Privacy and data requests: [email protected]
- Prohibited content or account abuse: [email protected]
- Security vulnerabilities: [email protected]
For an active account compromise, put “URGENT SECURITY” in the subject line and describe the impact without including sensitive payloads.